The Koufeto store guarantees that all products produced and distributed by our online store are packaged after inspection and are of excellent quality.

We only accept returns with the courier we work with at our own expense, please keep a copy of the shipment number for the security of your parcel. The shipping address is:

The Koufeto

Topali 27

Volos, 38221

Tel. 2421 035356


If the product you are interested in is not available we can credit the amount to your account for your next purchase, use your amount as a gift voucher, or get your money back.



Refunds are made once we receive your parcel and it is checked. If all the conditions are met for your change to be accepted, then we deposit your money within 20 working days of receiving it.
Include IBAN in the package, bank and beneficiary’s name, refunds are not made to third party accounts. In case of payment by card, the money will be refunded through the Bank directly to your card.
3 euros will be deducted from the return cost from the return cost.